Stb Erom Upgrade Wrong File Software

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Public and Factory software images can be updated from Embedded portal (HTTP or USB update methods) to Factory software image only.
To update STB to Public image (provided in Releases at soft.infomir.com) it is necessary to use Bootloader menu Upgrade Tools (USB Bootstrap, MC Upgrade and so on).
Updating STB to custom/other software image (that differs from the factory one) is performed from Embedded portal (HTTP, USB) or MiddleWare. The following instructions should be taken into account:

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  • Image making: Image making (PublicImage, CustomImage, OperatorImage)
  • SSH access configuring: SSH

STB software description

Software releases MAG250/254/270

Software versions of STB are released to STB basic models (250, 254, 270). Last releases location:

where:
<model> - mag250, mag254 or mag270
<release> - version of release.

Update from Embedded portal by HTTP

There are two options how to update STB software from manufacrurer's web-server (by HTTP) using the commands of Embedded portal menus:

  • Update from Settings menu;
  • Update from System Settings menu.

When STB runs with standard software image (factory image), software will be updated to the last stable version (factory image) located on manufacturer's server.

Artcam

Update from Settings menu

  • Open Settings menu of Embedded portal;
  • Choose Software autoupdate;
  • In opened window choose Update manually (F2 on RC).
  • In opened window Software autoupdatechoose list of New versions by pressing OK - The latest available version is on top of the list;
  • Select necessary firmware version;
  • Choose Update (F1);
  • Wait untill STB will be updated. The status of the software update is displayed by progress bar and comments. STB will be rebooted automatically after update.

Update from System Settings menu

  • Go to Settings ⇒System settings (or press Setup, Services or Set on the RC - depending on RC type);
  • Open Sofware update.
  • Set Update method = HTTP.
  • Push Verify (ОК). If the test is successful you'll see information about the availability of new versions of software.
  • Push Update (F1) - to begin the update. The status of the software update is displayed by progress bar and comments.
  • At the end of software downloading STB will automatically reboot.
The folowing updating address is set inFactory image (<model> - basic model number: 250, 254, 270):

Note! The string is available for editing via virtual keyboard (brought up by KB key on RC) or USB keyboard.

Update with USB-drive

Stb Erom Upgrade Wrong File Software

STB software can be updated using USB-drive. The required software version should be pre-downloaded and written to the USB-drive.

USB-drive requirements

  1. The USB drive must have a FAT32 file system format. If there are more than one partition on the USB drive use the first one.
  2. In case of update from bootloader, if your STB has more than one USB socket, a rear socket is used for upgrade.
  3. Create directorymag<model> (<model> - basic model number: 250, 254 or 270) in a root directory of the USB-drive.

Update from System settings menu

Updating from the System Settings menu of embedded portal allows to update STB software to the factory image.
Note! File bootstrap is not used.

On PC (preparation the USB-drive)

  • Download imageupdate file from manufacture's server: http://update.infomir.com/mag/<model>/imageupdate. For example, for MAG254: http://update.infomir.com/mag/254/imageupdate

  • Put imageupdate file in the USB-drive directory mag<model>. For example, for MAG254:

On STB

  1. Connect prepared USB-drive to STB socket.
  2. Open System settings⇒Software update.
  3. In the window Software update set Update method = USB. You can see two new strings:
    • Disk - name of USB-drive;
    • Path - Path to update file on the USB-drive.
  4. Select Verify (OK) to make sure that the STB detects imageupdate file.
  5. If the file has been detected and can be read you'll see Software Update window.
  6. In Software Update window you can see descriptions of the software versions: the Current version (operating in STB) and New version (available on USB drive).
  7. Determine the need for update comparing Curren and New versions.
  8. To reject update click Cancel in Software Update window.
  9. To begin update click Update (F1) in Software Update window.
  10. Wait until update is complete. Status of software update is displayed by progress bar and comments.
  11. After software loads, STB will automatically reboot.

Update from Bootloader menu

Bootloader menu is launched by user during STB boot. This type of update allows to update STB software to Public image.

Note! File bootstrap should be used. It is located in STB release.

Erom

At PC (preparation of USB-drive)

  • If you need to upgrade STB to factory image:
    • Download Bootstrap_<model> file from release of required STB model;
    • Bootstrap_<model> rename to Bootstrap;
    • Download imageupdate file from manufacture's server: http://update.infomir.com/mag/<model>/imageupdate
    • Put imageupdate andBootstrap files in the directory mag<model>
  • If you need to upgrade STB to public image:
    • Download imageupdate and Bootstrap_<model> files from release;
    • Bootstrap_<model> rename to Bootstrap;
    • Put imageupdate andBootstrap files in the directory mag<model>.

    For example, for MAG254:

On STB

  1. Connect prepared USB-drive to STB socket (if there are two USB-sockets - you must use the rear one).
  2. Enter Bootloader menu;
  3. Select Upgrade Tools, open by pressing Right on RC ;
  4. Select USB Bootstrap and confirm with OK;
  5. Wait for updating finish, STB will be rebooted.
Video example of update with USB-drive from Bootloader menu

  • Recheck folder name, update files, file sources. Folder name and imageupdate file must contain only small letters (lowercase). Folder and file names should not contain characters added: examples of wrong name are mag_254, imageupdate (1), Bootstrap_254, and so on.
  • If you are not sure about source of update files (imageupdate and Bootstrap), redownload them.
  • Check extension of the update files - set view mode of the folder with files 'Show extension'. Files should not have extensions (like txt, etc.).
  • There may be problem with USB-drive. Check the requirements for the USB-drive again: file system is FAT32, first partition is used.
  • If you update from Bootloader menu - try another USB socket of STB.
  • If you can not resolve problem with USB-drive, please note the following:
    • if you have problems with starting files from USB (especially if you know that the USB drive was used as a boot disk or was handled by a utility like 'Partition', etc.), format USB drive (file system should be used FAT-32) and repeat updating procedure;
    • it is recommended to use firmware (provided by drive manufacturer) formatting utilities;
    • it is recommended to use USB dongle of well-known brands (Transend, Sandisk, Kingston, etc.).
  • Try another USB drive.

2. When upgrading from Bootloader menu, STB starts bootstrap file, but does not start receiving imageupdate file or downloading did not end successfully:

  • Check name of imageupdate file. You may need to replace imageupdate file and try the update again.
  • Probably, problems with USB-drive - see item 1.

3.'Wrong signature', 'Unsupported architecture' - Probably, you use not appropriate type of image.

  • Make sure that imageupdate file matches your STB model.
  • If you are not sure about source of update files, re-download it, replace file on USB-drive, and then try to update again.
  • Make sure that imageupdate file contains Public image. If needed replace file on USB-drive, and then try to update again.

Update from Bootloader using Multicast

Multicasting update is performed from the Bootloader menu. This update method can only be used to install the public software versions of the required STB model, those are located in the STB software release or created by user independently according to the instructions of the STB manufacturer.
The following utilities can be used as a means to multicast update files on the local network:

  • for Linux OS - mcsend utility. This utility is part of the Operators Utilities for building STB software image. Description of the utility is given in the document Operator_Guide_MAG200.pdf.
  • for Windows OS- Mcast utility. Below description is concerned the Mcast utility.


Requirements to Windows OS: Any version OS Microsoft Windows with support .NET Framework 2.0 version and higher.

Preparing

1. Download imageupdate and Bootstrap files, which will be streaming from PC to STB by multicast, similarly to described update with USB drive.
2. Download, unzip and launch MCAST-V2.0. (zip) application on PC.
3. To ensure IGMP and multicast traffic pass through, it is necessary that PC and STB are in the same broadcast domain. Otherwise it is necessary to provide routing for multicast flows on the required network division. It is usually sufficient to use a direct cable network connection between STB and PC or they both must be connected to the same switch / router (in the the last case, the STB and the PC must be connected to the switch / router with wire connection).

Multicasting from PC with Mcast utility

Mcast utility must multicast two streams: stream 1 - Bootstrap file, stream 2 - imageupdate file.

  • Run Mcast utility. This activates the form QueryUserForNetworkInterface.
  • Select the required network interface to multicasting;
  • On the main utility form Multicast file streamer v2.0 for each of the two streams (Bootstrap and imageupdate), you must specify:
    • File name - the location of the file on the PC (the files must be downloaded to a specific folder of the PC in the preparation phase);
    • IP-adress, port - IP-address and port to which streams data. These values depend on the STB model. For more information, see Multicast stream addresses.
  • Click Start button for stream1 and stream2.

Start multicast upgrade on STB

  • Enter Bootloader menu;
  • Select Upgrade Tools ⇒ MC Upgrade. STB goes into the mode of receiving and activating the Bootstrap file.
  • The multicast IP-address and port on which the STB expects to receive data will be displayed on the TV screen. Compare it with data that was set in msast utility for stream1 (see IP-adress, port option). If they are not equal then correct this value in utility.
  • The progress bar on TV screen must be moving - it informs about receipt of the multicast stream.
  • If Bootstrap file is successfully received then approapriate message will display and STB automatically switches to receiving and activating the imageupdate file;
  • In case of successful receipt of both files, the update procedure will be successfully completed and the updated STB software will be run.

Multicast stream addresses

Address for multicasting of Bootstrap and imageupdate streams in Mcast depends on STB model.

STB modelAddress for bootstrapAddress for imageupdate
MAG250224.50.0.50:9000 or 224.50.0.70:9000224.50.0.51:9001
MAG254224.50.0.100:9000224.50.0.101:9001
MAG270224.50.0.90:9000224.50.0.91:9001

Multicast-update process takes no more than 15 minutes. Successful upgrade finishes by STB rebooting and installing new version software. If updating does not end (due to erroneous settings, network interference, etc.), STB does not exit Multicast updating by itself. To exit Multicast-update mode should reboot the STB.

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Multicast update example

Example of Multicast updating for STB MAG250 is below.

Example:

Select the network interface (active network interface);

Specify parameters for each of streams: 'File name', IP-adress, port. Stream 1 - Bootstrap, Stream 2 - Imageupdate.

Compare Bootstrap address in MCAST and Boot loader: for various STB it may differs.

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Run streams 1 and 2.

  • Wait till update is completed. Updating process displayed at the TV screen. After updating is complete the STB will be automatically rebooted.